Being the Best, Finding the Best, Reputation in Business

 Can enough importance be placed on reputation? It is paramount in almost any aspect of life.  Your personal reputation and integrity affects just about anything you do from your social circle to your professional life.  It is the same with business.  As business professionals, your companies reputation should be at the very top of your list of goals and aspirations. Of course every business owner wants others to regard them highly, however, your reputation goes further than that.  Your business reputation is affected by almost everything you do.  Here is a list of some of the most important components that affect an organization's reputation:
    1. Employees: The company has talented employees
    2. Ethics:  The company behaves ethically and is worthy of respect and trust
    3. Leadership:  The company is a leader in the industry and is innovative
    4. Financial:  The company is financially strong, profitable and growing
    5. Social responsibility:  The company is involved  in the community and supports good causes.
    6. Management: The company is well organized, well managed and has a vision for the future.
    7. Customer Service:  The company cares about and is committed to its customers
    8. Reliability:  The company provides consistent service and stands behind its products and services.
    9. Quality:  The company provides high quality of services and products to its customers
    10.  Value:  The company provides its products and services at a good value
    11. Communication:  The company provides good communication between the customer and the company representatives.
    12. Emotional appeal:  It’s a company to feel good about using
Online and social media reviews, publication awards and recognition along with overall word of mouth reputation is what drives consumers more today than ever.  Advertising is of course still viable and is how you get your businesses name in front of the public, but your reputation is what will seal the deal.
As a consumer, are you looking for a particular service or product? When searching for your next service provider or product, do your homework and research the company you are considering.  Take a look at it’s reputation online and in the community.  Try to avoid “the cheapest” deal and look for the qualities listed above. In the long run, it will save you time, money and headache.  The organizations with good reputations got there with hard work and commitment to be the best in their field.
Here at Prescott Maid to Order, we are committed to excellence and are grateful to our community and customers for our reputation.

Finding A Star in a Home Service Provider

With such a huge array of choices these days of home service providers,  how does one choose the right company for the the job, a “Star” of sorts in the industry that they represent?  Of course it depends on the type of work that needs to be done, however, many of the same important factors will apply.

When searching for the right company:  *Make sure to check the companies ​reputation online​.  Choose sites that you trust such as Yelp, BBB, Home Advisor and even Facebook reviews.  Take a look at how they rate compared to other companies within the same field.

 -Check for​ licensing, bonding and insurance​.  If someone is coming into your home for any type of work, you should make sure that they are qualified and carry the appropriate licensing and insurance for the job.

 -Is the company a member of​ trusted organizations​ in the community?  A good sign of a reputable company is its involvement in the community and in the organizations that require a level of professionalism and accountability.  Some of these types of organizations may be the local Chamber of Commerce, trade organizations, community groups, local and national charitable organizations etc.

 -Does the company in question have​ policies, procedures and training​ for its employees and personnel? If so, you will more likely receive consistent, quality work across the board and be assured that the best practices are being applied to the job.

 -How long has the company been in business? ​Longevity​ often provides stability and offers a sense professionalism.  It allows a company to build a reputation within the community and allows a potential customer the ability to research the history of that company.

 -​Ask a friend​.  Referrals are often an excellent source of information when seeking a qualified service provider.  You can ask them questions about their experience and depending on the type of service, you may even be able to see the work in question.

 -Get a written estimate​ before work begins.  Avoid estimates over the phone and promises without real information.  Most services done in and for your home will require an in person walk through.  Make sure that the company is thorough in their walk through and seems knowledgeable about their area of expertise.

Most importantly, you must ​feel comfortable ​with those you will be hiring to do work in and around your home.  Meet the person who will be your main contact if possible.  Make sure that they are a Star in their field.  Here at Prescott Maid to Order, we offer Stars every day for every job